At Saheba Organics, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
We may collect information you provide directly, such as your name, email address, phone number, delivery address, and payment details when you create an account, place an order, or contact us. We may also automatically collect certain technical information, such as your IP address, browser type, and how you interact with our website.
2. How we use your information
- To process and deliver your orders.
- To communicate with you about your account, orders, or enquiries.
- To improve our website, products, and customer experience.
- To send updates or offers, where you have agreed to receive them.
- To meet our legal and regulatory obligations.
3. Cookies
Our website may use cookies and similar technologies to remember your preferences, keep you signed in, and understand how our site is used. You can control cookies through your browser settings, though disabling them may affect some site features.
4. Sharing your information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business — such as payment processors and delivery partners — solely for the purpose of fulfilling our services to you, and only to the extent necessary. We may also disclose information where required by law.
5. Data security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we encourage you to also take care in protecting your own account credentials.
6. Your rights and choices
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of marketing communications by following the unsubscribe instructions included in our emails or by reaching out to our support team directly.
7. Children's privacy
Our website and services are not directed at children, and we do not knowingly collect personal information from anyone under the age of 18 without appropriate consent.
8. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated revision date.
9. Contact us
If you have any questions about this privacy policy or how we handle your information, please reach out to us at support@sahebaorganics.com or visit our Contact page.